How much does my family pay for NEW Water services? It is important to note that NEW Water is a wholesale provider of services to 15 municipalities in Northeast Wisconsin. Learn more >>
Watch this video on how NEW Water calculates bills.
For the 2025 budget, a typical family cost will pay about $27 per month for NEW Water’s services. This is an increase of about $1.16 per month over the 2024 budget. NEW Water provides continuous service throughout the year as a wholesale provider, servicing 15 municipal customers and does not bill residents directly (if you have questions about your bill, contact your municipality). Each municipality calculates their bills according to wastewater services they provide their residents, businesses, and industries. Bills from municipalities may include other costs such as the operations and maintenance of their sanitary sewer system, which then connects to the NEW Water system.
NEW Water invoices each municipality to cover its budgeted expenses which include:
The costs to cover NEW Water’s operating and maintenance expenses are invoiced based on actual flows and loads received from each municipality on a monthly basis. NEW Water’s rates are the same for each municipal customer.
The costs to cover NEW Water’s debt service and annual capital are allocated to each municipal customer through a Capital Charge based on their budgeted use of the system as an equitable distribution and invoiced on a monthly basis. As actual use and budgeted use can differ, this Capital Charge is ‘trued-up’ each year and reallocated to municipal customers monthly over the following year.
NEW Water maintains a robust cost of service model, developed by a rate consultant, to ensure an equitable allocation of Operating & Maintenance and Debt/Capital Costs of wastewater services to their customers.
If a municipality has additional capacity needs in the NEW Water sanitary sewer system, payment for this capacity is purchased outside of the annual budget process.
2026 DRAFT Budget
2025 Adopted Budget
2024 Adopted Budget
2023 Adopted Budget
2022 Adopted Budget
2021 Adopted Budget
2020 Adopted Budget
2019 Adopted Budget
2018 Adopted Budget
2017 Adopted Budget
2016 Adopted Budget
2015 Adopted Budget
2014 Adopted Budget
2013 Adopted Budget
2012 Adopted Budget
2011 Adopted Budget
