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Get in Touch with NEW Water

We’re here to serve, and proud to protect our most valuable resource, water.

Complete the form below to share questions or comments, and we’ll get back to you as soon as we can. Do you have a records request? Please fill out the Open Records Request form here.

Our Locations*

NEW Water (Green Bay Facility)
2231 N. Quincy Street
Green Bay, WI 54302

De Pere Facility
315 Leonard Street
De Pere, WI 54115

Jack Day Center
90 Bay Beach Road
Green Bay, WI 54302

Hours and Contact Information**

Office Hours
(M-F) 7:30 a.m. - 4:00 p.m.

Main Office
(920) 432-4893

Media Contact
(920) 438-1064

Industrial Pretreatment
(920) 438-1079


** "Caller ID Spoofing"

Unfortunately, we’ve learned that our phone number is being used by scammers to disguise their identity. “Neighbor spoofing” makes it look like an incoming call is from a local number, business, or agency. If you receive a robocall or otherwise suspicious call from NEW Water, we apologize, it’s not us! “Don’t Hang On, Hang Up!” Learn more from the FCC >>