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Love Your Pipes

Your Toilet is Not a Trashcan #Unflushables

Have you thought about the pipes in your home today? Pouring medications, chemicals, and hazardous waste down the drain will enter the environment. Flushing wipes, dental floss, oil and grease can cause basement backups, and add costs to your sewer bill. Proper disposal of these items is easy. Learn how you can Love Your Pipes to protect your health, the environment – and your pocketbook!

PSA Needles 2021 10.12.2021
PSA Unflushables 3.2021
PSA Dental Floss 2021
Thanksgiving 2023

Download a Public Service Announcement (PSA) from NEW Water

Dispose of needles PSA


Don't be a turkey PSA

Can "unflushables" PSA

Also available in: Spanish, Hmong, and Somali.

  Toss the floss PSA  

What you put down the kitchen sink directly impacts our public health, shared waterways, and can also lead to a sewer backup in your own home. Generally speaking, it is OK to put small scraps of biodegradable food waste into a kitchen garbage disposal, provided there is no fats, oils, or grease (FOG). Learn more about FOG. FOG should not be poured down the kitchen sink, as they can cause clogged pipes, backups, and necessitate costly repairs. 

What can I put down my kitchen sink 

What is a Backflow Preventer?

Do you have one in your home? Find out more by watching this video! Brian and Bob from NEW Water will help you locate the device in your home and teach you about maintaining the device to prevent water from backing up into your basement.

Disclaimer: Proper PPE (personal protective equipment) should be worn, and only experienced persons or trained professionals should try this. If in doubt, call a professional plumber to manage the process for you.

Your Toilet is NOT a Trashcan Graphic

Can the Wipes!

"Flushable” wipes are becoming increasingly popular – and are causing backups in homes across the U.S. These wipes should be disposed of in the trashcan, not the toilet. They can stick to FOG already in the pipe, clog up pipes, and get tangled in pumps and sewer equipment, causing sewerage backups, and costly repairs for homeowners and wastewater utilities alike. “Flushable” wipes, along with baby wipes, dental floss, mop refills, paper towels, towelettes, and cleaning wipes also should be put into the trashcan. Only toilet paper and human waste (the “3 Ps”) should be flushed. Save yourself and your wastewater utility from a pain in the drain – flush only the 3 Ps!
Will It Flush? Check out this educational video created by the City of Spokane Department of Wastewater Management and shared in partnership with the Water Environment Federation.

More info
Pile of medication

Properly Dispose of Medication

Unwanted and unused medication can present opportunities for environmental contamination, drug abuse and accidental poisonings. Pharmaceuticals should not be flushed down the toilet or poured down the sink – wastewater treatment facilities are not equipped to treat these materials. Collection events and drop boxes are necessary to ensure their proposal disposal.

Pharmaceutical Drop-Off Information